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CoinPulse
L

Ledger

France's best-known cold-storage maker, with a long track recordDegraded
9.82 / 10100% measured
#1 of 15 in Hardware wallets
12.7 yr
Track record
public record
107 ms
Latency
our probe

Ledger is a French company that builds cold-storage devices, small dedicated gadgets that keep your private keys offline and sign transactions without exposing them to an internet-connected computer or phone. Its hardware pairs with the Ledger Live companion app for managing balances and installing coin support.

Why does Ledger rank so highly here?

In our assessment Ledger sits at the top of the hardware-wallet category. We do not open devices in a lab; instead we score the maker's longevity and the reliability of its companion service. Our records put Ledger's track record at more than a decade, it publishes a dedicated status page, and its companion site responded quickly in our checks (around 107 ms). That combination of maturity and operational transparency drives its score.

How is the device built?

Ledger devices are built around a certified secure-element chip, the same class of tamper-resistant hardware used in passports and payment cards. The firmware that runs on that secure element is not fully open source, which is a long-standing point of debate: you are trusting Ledger's closed code rather than being able to verify every line yourself.

What should buyers be cautious about?

  • In 2020 an e-commerce database leak exposed contact details of a large number of customers, which fuelled phishing and, in some cases, physical threats. The keys on devices were never affected, but it is a reminder that buying direct and staying alert to phishing matters.
  • The 2023 launch of an optional seed-recovery service prompted concern that key material could, in principle, leave the secure element. It is opt-in, but it changed how some users view the closed firmware.

How does it fit into everyday use?

The Ledger Live app handles portfolio tracking, buying and selling through third parties, staking on supported networks, and connecting to decentralised apps. That breadth is a large part of the appeal: many people want a single device and one interface for a diverse portfolio, and Ledger has invested heavily in that ecosystem over the years. It also means a lot of your experience depends on the app's reliability, which is why we weight companion-service performance and the presence of a status page alongside the maker's longevity.

Who is it for?

Ledger suits people who want a mature, widely supported wallet covering many chains and assets, with an active app ecosystem and responsive support infrastructure. It is a weaker fit for those who insist on fully open-source, independently verifiable firmware, or who want to minimise reliance on a vendor's cloud-connected companion software.

How Ledger scores

Scored on the criteria that matter for hardware wallets.

Hardware wallets#1 of 159.82 / 10100% measured
TRACKTrack record
40% weight10/10

Live 12.7 yr (since founding (2014), public record). Most failures happen young, so time survived is real signal.

measured 2026-08-25 11:09 UTCevidence ↗
STATUSStatus transparency
22% weight10/10

Publishes a machine-readable incident archive (statuspage) — its whole record can be checked by anyone, including against us.

measured 2026-08-25 11:09 UTCevidence ↗
PERFLatency
20% weight10/10

Median 107 ms to first byte from the live interface, our own probe, slowest sample discarded, single location. Compared only within this category.

measured 2026-08-25 11:09 UTCevidence ↗
INCIDIncident repair time
18% weight9/10

Median 32 min from published report to resolution across 50 logged incidents. Scored on repair speed, not on how many it logged.

measured 2026-08-25 11:09 UTCevidence ↗

FAQ

Is Ledger safe to use?+

Its devices use a certified secure-element chip and keys stay offline. We can vouch for the maker's long track record and its published status page, but we do not lab-test the physical device, and you should still buy direct and guard against phishing.

Does Ledger support many cryptocurrencies?+

Yes. Ledger is known for broad multi-chain and multi-asset coverage managed through the Ledger Live app, though exact coin support changes over time.

Is Ledger's firmware open source?+

No, the secure-element firmware is not fully open source. If independently verifiable firmware is a priority, that is a genuine trade-off to weigh.

What did coinpulsepoint measure?+

We measured a companion-site response near 107 ms and confirmed a dedicated status page, and we assessed a track record of over a decade. We did not test the chip's physical security.