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RedotPay
Card issuer· founded 2023

What Is RedotPay? The Stablecoin Card App, Its Fees and Who Can Use It

RedotPay is a Hong Kong-based payments app that lets you spend crypto, mainly stablecoins, with a Visa card. You deposit crypto into a RedotPay account, and the app converts it at the moment you pay 817. Unlike a self-custody wallet, RedotPay holds your funds. A group company, Red Dot Trust Limited, is the custodian 3. The service requires identity verification. It is not available to US citizens or anyone located in the United States, and dozens of other countries are also excluded 131416.

Facts checked 24 cited sources No score on this page, no affiliate links

At a glance

What it is
Custodial stablecoin payments app with virtual and physical Visa cards 48
Headquarters
57/F, The Center, 99 Queen's Road Central, Hong Kong 1
Custodian
Red Dot Trust Limited (Hong Kong) 3
Card fees
10 USD virtual, 100 USD physical; no monthly or annual fee 912
Spending fees
None in card currency; 1.2% other currency; 1% crypto conversion 10
KYC
Required: ID, face scan, address; 18+ 13
Not available
US, Mainland China, Russia, Ukraine and others 1416
Users
"9M+" per company site; 6M+ registered per Feb 2026 report 822
Profile updated
October 23, 2026

Who runs RedotPay

RedotPay is a group of companies, not a single entity. Its Services Terms, last updated October 15, 2026, assign each service to a specific company 1:

Entity Where Role in the Terms
Red F. Technology Limited Hong Kong Card credit line (Hong Kong card programme), loans
Red Dot Technology Limited Hong Kong Group company
Red Dot Trust Limited Hong Kong Custodian of user assets
RedotX Global (Panama) S.A. Panama Earn, P2P marketplace, crypto transfers
Red Dot Payment Inc. Montana, US Swaps, fiat remittance
RedotX (Tango) Limited, Argentine Branch Argentina Registered VASP (No. 144, CNV)
Redotpay Technology Pte. Ltd. Singapore Singapore card programme 5

The Terms are generally governed by Hong Kong law 2. RedotPay lists these registrations and licenses: a VASP registration in Argentina, an MSB registration in Canada, a FinCEN MSB registration in the US, and Money Lender and Trust or Company Service Provider (TCSP) licenses in Hong Kong 7. It says the US registration supports internal operations and cross-border processing and "does not involve the provision of services to U.S. citizens" 7. None of these is a banking license. RedotPay states it is "not a bank" 8.

Court filings reported by Bloomberg Law name Gao Zhangpeng, Chan Wa Choi and Yao Chao as RedotPay's co-founders 23.

The RedotPay card

The RedotPay card is a Visa card funded from your crypto balance 417. You don't sell crypto in advance. At checkout, RedotPay freezes enough of your balance to cover the purchase, then converts and deducts it when the transaction settles 4.

  • Virtual card: usable online right after issuance and with Apple Pay and Google Pay 8.
  • Physical card: for in-store payments and ATM cash withdrawals 810.
  • Card currency: USD or HKD, depending on the card 10.

Under the Hong Kong programme, the card technically runs on a line of credit from Red F. Technology Limited, settled from your balance 4. The card itself is issued through a third-party "BIN sponsor", which the Terms define as the card's actual issuer 6. A separate Singapore programme, run by Redotpay Technology Pte. Ltd., is only for people ordinarily resident outside Singapore 5.

Supported deposit assets include BTC, ETH, BNB, SOL, SUI, TRX, XRP, USDT and USDC 17. Check the deposit screen for the exact network for each token. A deposit on the wrong network is not credited automatically (see Fees) 19.

Other products

Besides the card, the app includes 8:

  • Send: transfers to other RedotPay users by UID, email or phone at no fee, and crypto-to-local-currency payouts abroad.
  • Multi-currency wallet: local-currency balances provided by "appropriately licensed financial institutions"; RedotPay facilitates access.
  • Credit and loans: borrow against crypto collateral under a Hong Kong money lender license (No. 1715/2025). Loans must be repaid.
  • Earn: rewards on deposited crypto. The company warns that capital is at risk and the product is only in selected regions.
  • P2P marketplace: buy and sell stablecoins with other users in 50+ local currencies. RedotPay says it only facilitates these trades and does not guarantee settlement.
  • Swap, Scan to Pay, mobile top-ups and a paid RedotPay Pro membership.

Fees

RedotPay charges no monthly, annual or card-management fee 12. Fees as listed in its help center on October 23, 2026:

Fee Amount
Virtual card issuance 10 USD 9
Physical card issuance 100 USD 9
Purchase in the card's own currency No fee 10
Purchase in another currency 1.2% 10
Crypto conversion at payment 1% 10
ATM withdrawal, HKD card 2% 10
ATM withdrawal, USD card 2% up to 10,000 USD per month; 3% above 10
Listed merchants (e.g. Facebook Ads, Discord, some game top-ups) 1.5%, min 0.50 USD; first 3 per card per month waived 11
Card chargeback for a consumer dispute 50 USD upfront 20
Recovering a wrong-network deposit 10 USD (10–100 USD deposits); 10% (100–5,000 USD); 500 USD (over 5,000 USD); up to 20% in complex cases 19

Example (illustrative, using the rates above): you hold USDT and pay 100 EUR with a USD card. You pay the 1.2% foreign-currency fee plus the 1% crypto conversion fee, so about 2.2% on top of the converted amount, before any exchange-rate spread. ATM operators may also add their own charges.

The 5 "USDs" sign-up reward is an in-app token. It cannot be withdrawn and reward balances usually expire after about 30 days 21.

Who can use RedotPay

RedotPay uses three different restriction lists. Check all three:

  1. Who can verify (KYC): citizens of about 40 countries and regions cannot complete identity verification. These include the United States, Mainland China, Russia, Ukraine, Iran, North Korea, Croatia, Slovenia, Serbia and Venezuela 14.
  2. Who can get a card: the card list adds India, Indonesia, Morocco, Nepal, Singapore and Turkey. Residents there cannot get a card or use the country as a billing address 15.
  3. Where the app works: the app is blocked for anyone located in listed places, including the United States and Tanzania 16.

The company says these lists change with regulations 14. Availability of Earn and P2P is narrower still 8.

Identity verification

You need to complete KYC to use RedotPay's main features 13. The process asks for:

  • personal details exactly as on your ID;
  • a photo of an original physical ID valid for at least three more months (no copies or screenshots);
  • a face scan;
  • your current residential address;
  • a short questionnaire about your occupation or source of funds.

Extra documents, such as a source-of-funds statement, may be requested and must arrive within 14 days. Review usually takes 1–3 business days. Each person may hold only one verified account, and users must be 18 or older 13.

Custody and security

RedotPay is custodial. Your crypto sits in a "Custodian Wallet" held by Red Dot Trust Limited. Access key shares are managed by the custodian's employees. Each user's assets are recorded separately from other users' and from the custodian's own 3. RedotPay says it uses multi-party computation (MPC) custody. It also claims ISO/IEC 27001, PCI DSS and SOC 2 Type II certification and institutional insurance on digital assets 7. These are company statements, and the insurance terms are not public.

The custodial model has practical consequences:

  • Transactions can be held. RedotPay screens transactions in real time (Know Your Transaction). It may hold a transaction, freeze an account, decline funds or report activity to authorities 18.
  • Disputes go through Visa rules. Fraud reports are sent to the card network, take about 1–3 months, and are not guaranteed to succeed 20.
  • Wrong deposits cost money. Recovery is not guaranteed and carries fees 19.

If you want to hold keys yourself, use a self-custody wallet and move only spending money into a card app.

Account sellers. Offers to sell "verified RedotPay accounts" break the one-account-per-person rule 13. They are a common route for fraud and account takeovers. Never buy or rent a verified account, and never share login or verification codes.

Funding, IPO plans and litigation

  • Funding: RedotPay raised about $194 million in 2025, including a December Series B that valued it above $1 billion. Backers include Accel, Blockchain Capital, Goodwater Capital, HSG, Pantera Capital and Vertex Ventures 22.
  • IPO: In February 2026, Bloomberg reported that RedotPay was considering a US IPO of more than $1 billion at a valuation possibly above $4 billion, with JPMorgan, Goldman Sachs and Jefferies. Plans were described as under discussion 22.
  • Binance dispute: In August 2026, entities affiliated with Binance Holdings filed a petition in Hong Kong against RedotPay's three co-founders. They allege a "fraudulent scheme" to divert hundreds of thousands of customers to a competing product, in breach of an agreement, and claim losses of about $470 million 23. These are allegations. No ruling or RedotPay response was found in the sources reviewed. Separately, a report says Binance ended its Binance Pay integration with RedotPay on April 3, 2026 24.

Incident record

1 not recovered2 outcome unclear

Binance Pay integration with RedotPay halted by Binance

Apr 3, 2026outcome unclear
Outcome
Partnership ended; reported by one outlet
Loss
Not applicable
Recovered or reimbursed
—
Source: valuethemarkets.com

Binance-affiliated entities file Hong Kong petition against RedotPay co-founders (~$470M claimed)

Aug 2026outcome unclear
Outcome
Pending; allegations unproven
Loss
Claimed by plaintiffs
Recovered or reimbursed
—
Source: news.bloomberglaw.com

No publicly reported hack or theft of RedotPay customer funds found in sources reviewed on October 23, 2026

—not recovered
Outcome
None on record
Loss
—
Recovered or reimbursed
—

Hacks in DefiLlama’s public database are also scored as the security record on the RedotPay rating page.

Questions about RedotPay

Can I use RedotPay in the United States?
No. US citizens cannot complete verification, and the app is blocked for users located in the US 1416.
How much does a RedotPay card cost?
10 USD for a virtual card and 100 USD for a physical card, with no monthly or annual fee 912.
Does RedotPay hold my crypto?
Yes. Deposits sit in a custodial wallet run by Red Dot Trust Limited, a group company in Hong Kong 3.
What documents does RedotPay need for KYC?
An original government ID valid for 3+ months, a face scan, your address and a short questionnaire. Extra source-of-funds documents may be requested 13.
Is RedotPay a bank?
No. It says it is a fintech service provider, not a bank. Local-currency wallets are provided by licensed partner institutions 8.
What are the ATM fees?
2% on HKD cards. On USD cards, 2% up to 10,000 USD a month and 3% above that 10.

RedotPay elsewhere on CoinPulse

Sources

  1. 1[RedotPay Services Terms & Conditions, last updated Oct 15, 2026](): §1.1, §2.2redotpay.com
  2. 2Same document, §23
  3. 3Same document (definition of "Custodian") and [Part A. Custodian Account](), §25redotpay.com
  4. 4[Part B1. Hong Kong Programme (Visa)](), §1redotpay.com
  5. 5[Part B2. Singapore Programme (Visa)](), §1–2redotpay.com
  6. 6Services Terms (source 1), definition of "BIN Sponsor"
  7. 7[RedotPay About Us](), accessed Oct 23, 2026redotpay.com
  8. 8[RedotPay homepage]() and [Card page](), accessed Oct 23, 2026redotpay.com
  9. 9[Are There Any Fees for Getting a Card? — RedotPay Help Center]()helpcenter.redotpay.com
  10. 10[Can I Withdraw Cash from an ATM, and Are There Any Fees?]()helpcenter.redotpay.com
  11. 11[Which Purchases Have a Transaction Fee?]()helpcenter.redotpay.com
  12. 12[Are There Any Fees if I Don't Use My RedotPay Card for a Month?]()helpcenter.redotpay.com
  13. 13[Identity Verification Requirements]()helpcenter.redotpay.com
  14. 14[Unsupported Countries/Regions]()helpcenter.redotpay.com
  15. 15[Card Issuance Restrictions]()helpcenter.redotpay.com
  16. 16[Location-Based Access Restrictions]()helpcenter.redotpay.com
  17. 17[RedotPay Services and Features]()helpcenter.redotpay.com
  18. 18[What Is Know Your Transaction (KYT)?]()helpcenter.redotpay.com
  19. 19[What Happens If I Deposit the Wrong Crypto or Use the Wrong Network?]()helpcenter.redotpay.com
  20. 20[How To Dispute a Card Transaction You Don't Recognize]()helpcenter.redotpay.com
  21. 21[Can I Withdraw USDs?]()helpcenter.redotpay.com
  22. 22[RedotPay explores $1 billion US IPO at $4 billion valuation — The Block, Feb 24, 2026]()theblock.co
  23. 23[Binance claims RedotPay diverted users in $470 million lawsuit — Bloomberg Law, Aug 6, 2026]()news.bloomberglaw.com
  24. 24[Binance sues RedotPay — ValueTheMarkets, Aug 5, 2026]()valuethemarkets.com

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What changed on this page

  • 2026-10-23Profile created.
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