What Is Nexo? The Crypto Platform, Nexo Card, Fees and Regulatory History

All Nexo products run from one custodial account in the Nexo app or web platform ¹⁵:

• Savings. Flexible savings pay daily interest. Fixed-term savings pay more for locking assets for a set period. Nexo advertises rates "up to" 13%, but it says actual rates depend on region, loyalty tier and other conditions and should be checked in the app ¹.
• Credit Line. You borrow against crypto you hold on Nexo, from 1.9% a year according to Nexo, with no credit check and no fixed repayment schedule ¹. If collateral falls in value, the loan can be liquidated, and a liquidation fee applies (see Fees) ⁴.
• Exchange. Buy, sell and swap assets inside the platform at a price that includes Nexo's spread ⁴. A separate advanced platform, Nexo Pro, launched in 2022 ⁵.
• Other products. Futures, Dual Investment, Zero-interest Credit, Nexo Private for high-balance clients, and corporate and white-label services ¹⁵.

NEXO token and loyalty tiers

The NEXO token sets your loyalty tier: Base, Silver, Gold or Platinum. The tier depends on the share of your portfolio held in NEXO, and higher tiers unlock better rates, more cashback, free ATM allowances and free crypto withdrawals ¹⁴. Nexo's terms warn that the token is not covered by investor-compensation or deposit-guarantee schemes ³. A tier built on NEXO therefore also carries exposure to that token's price.

The Nexo Card is a Mastercard that you can switch between Credit Mode and Debit Mode in the app at any time ¹. Nexo launched the card in 2022 and added the dual credit/debit mode in 2023 ⁵¹¹. It is issued by DiPocket UAB, which holds a Lithuanian e-money licence, for Nexo Services Sp. z o.o. in Poland ².

Getting the card. Card eligibility is narrower than Nexo's overall reach ¹²:

• The virtual card is free and needs a $50 balance to activate. The $50 stays spendable ¹.
• The physical card is free, including shipping, but requires Gold tier or above and a balance over $5,000 ¹.
• Holders must complete identity verification with an ID from the EEA, the UK or another eligible European country ¹. The issuer's terms require EEA or UK citizenship or residency ².
• The card works with Apple Pay and Google Pay ¹.

What the card account is not. The issuer's terms state that the card account "is not an E-Money account" ². The funds behind the card are crypto assets held under Nexo's terms, not e-money balances or bank deposits. Complaints about the card itself are handled by DiPocket, under Lithuanian law ².

For a broader explanation of card models, see how crypto cards work.

Card fees (as of October 2026) ¹⁴:

The weekend window runs from Friday evening to Sunday evening UTC; the exact hours shift with the season ⁴.

Illustrative example (assumptions stated): a €100-equivalent card purchase in US dollars made on a Saturday by an EEA cardholder incurs a 0.7% FX fee, about €0.70. If the purchase is in Credit Mode, interest on the drawn credit and any later repayment fees also apply.

Platform fees (from Nexo's rest-of-world fee schedule; terms for other regions may differ) ⁴:

• Deposits by card, bank or local method: the fee is shown before you confirm, and your bank may add its own charges.
• Transfers between Nexo accounts: free.
• Crypto withdrawals: a fixed fee per network (for example, 1 USDT on Arbitrum, Polygon or Solana). Bitcoin, Ethereum, BNB Chain and Tron-USDT use a dynamic fee instead. Gold and Platinum clients avoid the fixed fees, and Platinum clients get one free dynamic-fee or bank withdrawal a month.
• Exchange: a spread is built into the price. Orders between $10 and $100 also pay a flat 0.99 USDx, and orders between $100 and $250 pay 1.99 USDx.
• Credit: voluntary repayment costs 0.26% when repaying in crypto (0% in stablecoins), plus the spread. Liquidation costs 2–3.5% for crypto collateral and 1% for stablecoins. Repaying within 45 days of a withdrawal is charged at the Base-tier rate.

Nexo is a custodian. Your assets sit in Nexo's accounts, not in a wallet you control ³. According to the rest-of-world terms, as of October 7, 2026 ³:

• Assets may be held with third-party custodians, in online and offline storage, and Nexo has no obligation to give you a segregated blockchain address.
• Nexo may "pledge, re-pledge, hypothecate, re-hypothecate, sell, lend, stake" or otherwise use the digital assets in your account, and may not keep a like amount on hand at all times.

Re-use of client assets is how a lender pays interest. It also means that, if Nexo failed, clients could stand as creditors rather than owners of specific coins. Terms differ by region, so check the version that applies to you.

Nexo names Ledger Vault, Fireblocks, Bakkt (US) and Tangany (EEA) as custody providers ⁶. It cites SOC 2 Type 2, SOC 3 and ISO 27001/27017/27018 certifications and CCSS Level 3 ⁶. These certify security and data processes; they are not solvency audits or guarantees of client assets.

Account protections include 2FA, biometric login, withdrawal-address whitelisting and an anti-phishing code shown in genuine Nexo emails ⁶. If you prefer to hold your own keys, see self-custody.

United States. Nexo announced in December 2022 that it would leave the US market. In January 2023 it agreed to pay $45 million, $22.5 million to the SEC and $22.5 million to state regulators, over its unregistered Earn Interest Product, and to stop offering that product to US investors. The settlement was on a no-admit, no-deny basis ⁷. Nexo announced its return in April 2025 ⁹. A February 2026 release describes a formal relaunch offering yield programs, an exchange, credit lines and ACH/wire transfers through "regulated partners", with Bakkt providing trading infrastructure ¹⁰. The Nexo Card is not among the US services listed ¹⁰.

Bulgaria. In January 2023, Bulgarian prosecutors raided Nexo's offices and charged four co-founders. They dropped the case in December 2023, citing no evidence of crimes. Nexo AG then filed a $3 billion claim against Bulgaria at the World Bank's ICSID in January 2024, and that claim was at an early stage when last reported ⁸.

Other regions. Nexo serves the EEA, UK, Switzerland, Canada, the UAE, Australia and New Zealand under separate terms, and the rest of the world under Cayman Islands–governed terms ³. Product availability varies by country.