What Is Exolix? How the Crypto Swap Service Works

1. Enter the pair and amount. Pick what you send and what you get. The site calculates the expected payout, and you choose a fixed or floating rate ⁶⁸.
2. Add your payout address, and add the memo or destination tag if the receiving asset needs one.
3. Send the deposit to the address Exolix generates. For a fixed rate, the deposit must arrive within 60 minutes of creating the transaction, or you have to start a new one ¹.
4. Exolix exchanges and sends the coins to your address. The company says this usually takes 5–30 minutes ⁷⁸.
5. Track the status with your transaction ID. Support uses this ID if something goes wrong ⁷.

Exolix holds your coins between steps 3 and 4. It is not a decentralized exchange: you are trusting the service and its liquidity providers for the duration of the swap ⁴⁵. On-chain transfers are irreversible, so check the address and network before you send ⁷.

Exolix's terms say it "does not charge any fees, since we have a fixed rate" ³. In practice, its margin is built into the exchange rate it quotes, plus whatever the third-party liquidity providers take. The payout shown at confirmation is what you should get on a fixed-rate order ³. Network fees for sending your deposit come out of your own wallet.

Fixed vs floating:

• A fixed rate locks the payout for 60 minutes if your deposit arrives in time ¹.
• A floating rate follows the market until the swap executes, so the final amount can differ from the quote. Exolix's pages do not publish the size of that difference.

To compare costs, look at the amount received across services for the same pair and size, not at a "zero fee" label.

Exolix advertises "registration-free" swaps ⁶. Its older FAQ calls the platform "fully anonymous" ⁷. The AML/KYC policy updated July 6, 2026 sets the actual rules ⁴:

• Reviews can be triggered by transaction size or frequency, blockchain-analysis risk scores, sanctions screening, geography, wallet risk, law-enforcement requests or requirements of the third-party exchanges that fill the order.
• During a review, Exolix can ask for your legal name, date of birth, address, government ID, a selfie or liveness check, proof of address, source of funds or wealth, and proof of wallet ownership.
• Exolix can suspend, delay, reject or cancel a transaction until the review is complete. It can also share your data with partner exchanges and report activity to authorities without telling you.

Sanctioned persons and residents of comprehensively sanctioned countries cannot use the service ⁴. The AML policy applies "enhanced due diligence" to high-value transactions ⁴, so the "no limits" marketing line does not mean large swaps go through unchecked ⁶.

Under the terms ²:

• Exolix system error: full refund without commission.
• Your error, reported before payout: refund possible, minus a commission.
• Wrong address, wrong network, missing memo or tag, or deprecated tokens: no refund, and Exolix is not responsible.
• Deposit flagged as suspicious: Exolix may ask about the source of funds. If you decline, it is not obliged to refund or complete the swap.

Support works through a ticket form, with categories including exchange issues and account security ⁷. Keep your transaction ID and deposit hash ready. Exolix states that its liability is capped at the fees it received for the transaction ³.

• Operator not disclosed. Without a named legal entity or jurisdiction, it is hard to know which law applies or how to pursue a claim.
• Counterparty and compliance risk. Your coins are held during the swap and can be frozen during a review, by Exolix or by a partner exchange ⁴.
• Floating-rate slippage and missed fixed-rate windows ¹.
• User error (address, network, memo) usually leads to permanent loss ².
• Impersonation. Use only exolix.com, and treat unsolicited "support" contacts with suspicion.