What Is Swapzone? How the Crypto Swap Aggregator Works

The Terms of Use name Block Back LLC, a Georgian company (registration no. 402184710), as the legal entity. Georgian law governs. If negotiation fails, disputes go to the courts in Tbilisi ¹. The About page gives a different Tbilisi street address from the Terms. Both name the same company ¹².

Swapzone describes itself as a technology and information service, not an exchange. When you swap, the trade is governed by the partner exchange's own terms, which you must accept as well ⁵.

1. Choose the pair and amount. Swapzone queries its partners' APIs and lists offers. It ranks them by rate and labels each one fixed or floating ³.
2. Pick an offer. Each shows the amount you'll receive, an estimated completion time and a rating built from Trustpilot reviews and post-swap feedback ³.
3. Enter your receiving address and send the deposit. The deposit address comes from the chosen provider, and that provider does the conversion ³⁵.
4. Track the order. Swapzone has an order-ID lookup on its site. The partner's support handles problems with the swap itself ⁵.

Fixed vs floating. A floating offer can pay more or less than quoted if the market moves while the swap runs. A fixed offer locks the amount for the provider's set time window ³.

Swapzone doesn't support deposits from hidden networks or withdrawals to Litecoin MWEB addresses ⁷.

No. The core product sends you to centralized instant-exchange services, which take your deposit and pay out the other coin ³⁵. Swapzone also has a separate DEX section. It aggregates on-chain swaps on Ethereum, BNB Smart Chain, Solana, Arbitrum, Avalanche, Fantom, Optimism, Polygon, Base and TON ⁹. There, you sign the trade from your own wallet. See what a DEX is for the difference.

Swapzone doesn't add a line-item fee. The Terms say the service is free to users and that Swapzone receives no payment from buyers. Each partner's fees are already built into the quote you see ⁴. Swapzone is paid by its partners. Its affiliate program offers referrers up to 50% revenue share on completed swaps ¹¹, and a 2020 company post mentioned it giving up part of "its own revenue" on promoted partners ¹². So rankings reflect partner quotes, and Swapzone has a commercial relationship with every listed provider.

What you actually pay:

• the partner's margin, inside the quoted rate;
• the network fee for your deposit;
• the payout network fee, usually taken from what you receive (see network fees).

Comparing the "you get" figure across offers already accounts for partner fees. It doesn't include your own deposit fee.

Swapzone doesn't verify identity itself, but its partners can. The Terms put KYC and AML checks on the partner exchanges, which can hold a swap and ask for documents under their own policies ⁵. Swapzone can also ask for information and delay or block activity it considers suspicious ⁵. Check a provider's KYC and refund terms before you send funds, especially for larger amounts.

The Terms limit Swapzone to personal, non-commercial use by people of legal age where swapping crypto is lawful ⁶. They name 31 jurisdictions where it is not available:

• Africa: Algeria, Burundi, Cameroon, Chad, the Republic of the Congo, Egypt, Ethiopia, Gabon, Ghana, Lesotho, Libya, Morocco, Sierra Leone, Somalia, South Sudan, Sudan, Tunisia
• Middle East: Iran, Iraq, Kuwait, Qatar, Yemen
• Asia: Afghanistan, Bangladesh, China, Myanmar, Nepal, North Korea
• Europe: North Macedonia, Russia
• Americas: Bolivia

The United States is not on that list. Partner exchanges set their own country restrictions, and some exclude US residents.

Swapzone never holds your coins ⁸. While a swap runs, your deposit sits with the partner exchange. If something goes wrong, you rely on that partner's support and refund policy. The Terms say Swapzone can't be responsible for refunds or reimbursements ⁴. They cap its total liability at US$25. They also say it will compensate only for proven technical errors on its own platform, under an internal policy ⁷. See self-custody for how this compares with exchange-held funds.

• Partner risk. Ratings come from reviews, not audits ³. A provider can freeze a swap for compliance checks.
• Rate movement on floating offers ³.
• Wrong network or memo. Unsupported networks may mean lost funds ⁷.
• Impersonation. Use only swapzone.io. Support never needs your seed phrase. See how to avoid crypto scams.

Swapzone offers a public exchange API (documented on Postman), an embeddable exchange widget and a three-tier referral program. Referrers earn a revenue share on completed swaps ¹¹.