What Was LetsExchange? The Instant Crypto Swap Service That Closed in 2026

LetsExchange announced on October 1, 2026 that it was closing. Exchange operations ended at 07:00 UTC that day. Exchanges created before that time were still to be processed ². The homepage now carries only a closure notice. It says operations ran for five and a half years and that support stays available until November 30, 2026 ¹. The reason for the closure was not stated in the parts of the announcement that are publicly readable.

If you had an exchange in progress:

• Keep your exchange ID, deposit transaction hash and refund address.
• Write to [email protected] before November 30, 2026, the end date the company gives ¹.
• Swaps were executed by third-party providers ⁴. For a stuck or failed order, the provider named in your exchange details may also hold the record.
• Expect impersonators. Closures attract fake "recovery" offers. LetsExchange's terms say it never asked for passwords ³. Never share a seed phrase. See crypto phishing.

The Terms of Use, last updated May 15, 2026, name CryptoLightHouse Ltd. as the contracting party. It is a company incorporated in the Republic of Seychelles, with an office at Sound & Vision House, Francis Rachel Street, Victoria, Mahe ³. Seychelles law governed the terms, and Seychelles courts had exclusive jurisdiction ³. In a March 2026 sponsored press release, the company dated its launch to March 2021 ⁹.

LetsExchange acted as an aggregator, not as a counterparty. The Terms say it did not exchange currencies, hold wallets or accept funds. Providers listed on its site carried out every order under their own terms ⁴. The company said in 2026 that it routed orders across more than 20 providers ⁹.

A typical swap ran like this:

1. Pick the coins, enter a receiving address and choose a rate type.
2. Send the deposit to the address supplied for that order. That address belonged to the third-party provider ⁴.
3. The provider converted the coins and paid out to your address.

Fixed rate. The provider held the quoted rate for 30 minutes from the moment the exchange was created. A deposit credited after that window got the rate at that time instead. If the market made the swap impossible, the provider refunded the deposit minus its fees, typically within 10 business days ⁵.

Floating rate. The final amount moved with the market while the swap was processed. The terms capped the deviation from the expected rate at 5% ⁵.

The company described a broad catalog: more than 5,000 assets on 300+ networks, 60+ fiat currencies, and tokenized US stocks and ETFs through xStocks and Ondo. It also had an API and a widget for partners ⁹. These are company figures from a sponsored release and were not independently checked.

LetsExchange did not publish a separate fee table in the sources reviewed. Costs were built into the provider's quote. Refunds came back minus provider fees ⁵. Users also paid the network fee on their own deposit. Sending a coin without its required memo or destination tag left the user to pay for any return ⁷.

The service was never open to everyone. The Terms excluded people located in or resident of the United States, EU member states and the United Kingdom. They also excluded a list of sanctioned or high-risk places, including Afghanistan, North Korea, Iran, Cuba, Syria and the Russian-occupied territories of Ukraine ⁶. Users had to be 18 or older. Using a VPN to get around the geographic blocks was prohibited ⁶.

LetsExchange never held user balances ⁴. That cut both ways. You did not need to trust it with a stored account. But it also disclaimed responsibility for how providers executed orders, issued refunds or handled funds ⁴. Its liability was capped at the greater of fees paid in the previous three months or USD 100 ⁸. Deposits sent from shielded addresses for coins like Zcash or Dash were not supported and could be lost permanently ⁷. The company said it ran a bug bounty on HackenProof ⁹.