No publicly reported hack or exploit of Trocador found in sources reviewed on October 23, 2026
—not recovered- Outcome
- None on record
- Loss
- —
- Recovered or reimbursed
- —
Trocador (trocador.app) is a crypto exchange aggregator. You enter a swap, such as Bitcoin to Monero, and it shows live quotes from a list of partner instant-exchange services. You then trade directly with the partner you pick 12. Trocador does not run an order book and never holds your coins 1. It is owned by Reta Development Assets LLC 1. It is known in the Monero community for its privacy features and its A–D ratings of how each partner handles KYC 211. Its terms exclude US and European Economic Area residents 1.
Trocador's Terms of Use say the app is "owned and managed by Reta Development Assets LLC" 1. The terms do not say where the company is registered, and the site does not name its team. The Monero community newsletter Revuo reported the launch of trocador.app in its October 6–13, 2022 issue. It credited a developer known as CryptoMorpheus_ and noted that the site was built without JavaScript and offered a Tor hidden service 11. The homepage still links to a Tor mirror 10.
Trocador describes itself as software that connects users with exchanges. It says it does not buy or sell crypto and does not provide an exchange service itself 1.
A Trocador swap has three steps 2:
Each quote shows a floating or fixed rate. A floating rate is an estimate that the exchange finalizes once your deposit confirms. A fixed rate locks the amount you receive, but the exchange can still refund the order if prices move too far. Trocador suggests floating rates for most swaps and fixed rates for paying invoices 2. Swaps usually take 5 to 60 minutes, depending on the coins and network congestion 2.
A payment mode lets you set the amount the recipient must receive, then pay in a different coin 2.
If you send the wrong amount, the result depends on the partner. Some will process it proportionally, while others halt the order. The status page says whether the chosen exchange requires an exact amount 2.
Trocador says the rate on screen already includes the partner's exchange fee and the network fees for sending your coins. You pay nothing extra for going through Trocador. Its referral commission comes out of the exchange's own fee 2. Network costs weigh more on small swaps, so some partners set minimums and fewer quotes appear for small amounts 2. Trocador does not publish its own commission rate.
One exception matters for anyone using Trocador inside another app. Websites and wallets that use Trocador's API can add their own markup of 1%, 1.65% or 3%, which gives their users worse rates than trocador.app shows directly 5.
Trocador needs no account, but the partner exchange may still ask for KYC. Each partner has its own terms and can pause a swap and ask for verification, especially for funds it sees as high AML risk or linked to mixers 12. To help users choose, Trocador gives every partner a privacy rating from A to D. It bases the grade on the partner's terms and privacy policy, how the partner handles refunds when a user refuses verification, and the partner's past record on Trocador 25.
On data, the privacy policy says Trocador deletes your trade details (addresses and amount) after 14 days, or right away if you ask on the status screen. Some partners require Trocador to log your IP address, user agent and browser language. That data is kept and shared with law enforcement only when legally requested 23.
If a swap fails and the partner does not deliver your coins, Trocador says it will refund you up to a set amount. The amount differs by partner and appears as a shield icon next to each quote 2. The guarantee does not cover:
Claims go through Telegram or email with your Trocador trade ID, and Trocador says the process can take a week or longer 2. This is a discretionary company policy, not insurance.
Trocador's terms prohibit use by citizens or residents of the United States, the European Economic Area, countries under UN or OFAC sanctions (the terms list them, including Russia, China, Hong Kong, Iran, North Korea, Venezuela and occupied regions of Ukraine) and countries that ban crypto. OFAC-sanctioned addresses are refused automatically 1. Its affiliate program is also closed to European users 4. Minors may not use it 1.
Trocador's homepage warns users to bookmark the site and not to trust sponsored search ads, a sign that copycat domains exist 10. Your coins sit with the partner exchange during the swap, so that partner's reliability and AML policy matter more than Trocador's own. Read the partner's rating and terms before sending large amounts. See crypto phishing.
Hacks in DefiLlama’s public database are also scored as the security record on the Trocador rating page.
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